Dependable. Reliable. Established. Experienced. Insured.
The Triangle's Premier Family Owned Home Improvement Company - since 2005!
Why Choose Us?
Craftsman Direct is locally owned and operated since 2005
Craftsman Direct is a family-owned and locally operated home improvement contractor which is not nationally franchised. However, we do have two offices: one in the Triangle and one in the Triad. We have been in business for over 15 years in the Triangle.
One Person to Oversee your Project from Beginning to End
No more managing multiple sub-contractors on your own. We do that for you. Our Project Manager's, Doug in the Triad, or Kevin, Randy or Shane in the Triangle will personally visit your home and give the FREE estimate, supervise the project, and handle all details of the project from beginning to end, to ensure the complete customer satisfaction.
FREE, Detailed, and Professional Estimates
Doug, Kevin, Randy or Shane, will estimate at our customer's convenience. There are no "middle-men", estimators, or salespeople. Each contract will detail the scope of work and will specify the exact products/materials that will be used. NO down-payment is ever required.
Most of our repair teams have been working with the company for 5+ years. Each repair team is personally guided and trained by our Project Managers. Each project will be completed in the contracted time frame and will be monitored by either Doug, Kevin, Randy or Shane from beginning to final clean up. There will also be a final walkthrough with the customer to ensure complete satisfaction.
Licensed, Fully Insured, and Workers Compensation Certified
Many local companies do not carry insurance to protect customers against damage done to their home. We also respect our employees and ensure they are protected. Other companies see this as a way to cut overhead and minimize operational costs. We do not believe in cutting corners whatsoever.
A+ Rating With The Better Business Bureau - 9 Years No Complaint!
Craftsman Direct has an excellent and impeccable record with the BBB. Take a look at our BBB profile.
Numerous Satisfied Customers
Don't just take our word for it - see what our satisfied customers have been saying on Angie's List - Google+ - BBB - Houzz - Yelp and our Website.
Reliability, Dependability, and Our Commitment to Excellence
Being a local family-owned business, the ability to communicate with our customers is key. We are available to answer any questions after hours and on weekends. Bottom line, our customers come first.
You have my word on it!
Lee Mendel Smoak
Contact us for a FREE estimate!
Craftsman Direct in the News:
Craftsman Direct Handyman of Durham Encourages Homeowners in Cary, Raleigh and Winston Salem to Build or Upgrade Decks, Patio and Screened Porches Now Before the Intense Summer Heat Returns
DURHAM-WINSTON SALEM NC -- May 9, 2015 -- Craftsman Direct Handyman Home Improvement, expert deck builders of the Triangle, encourages homeowners to convert their decks and patios into screened porches now before the summer heat arrives. Craftsman Direct specializes in converting decks and porches into screened porches or climate-controlled sunrooms.
"When you are ready to get started with a deck or porch conversion, give us a call," said Lee Mendel Smoak, President of Craftsman Direct. "In fact, we are ready to build you the deck, patio or screened porch you want. The weather is not terribly hot yet - perfect for the outdoor construction you need. Get that outdoor living project done now and you will be ready when football season cranks up!"
- Read the full press release...
This is the second time I've used Craftsman Direct for handyman work. I had my deck sanded and stained, exterior power washed, and front porch cement re-painted (plus huge crack removed). After working with these guys a second time, I can confidently say they do not cut corners...Read more
I cannot say enough good things about this company. After [another contractor
] screwed up our back door install TWICE...[Craftsman Direct] came in...and we finally have a beautiful door that works. They were on time, courteous, and professional.
This contractor is great!...other contractors came in really high and this contractor came right in under our budget. The crew that came out was courteous...The roof looked brand new and the clean up they did afterwards was phenomenal!