Handyman Home Improvement
Licensed    |    Bonded    |    Insured
Angies List Super Service Award 2010-2014 - Handyman Home Improvement Award Winner for Cary, Durham, Raleigh BBB Complaint-Free for 9 Years
 
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Super Service Award - Five Consecutive Years: 2010 - 2014

Dependable. Reliable. Established. Experienced. Insured.
The Triangle's Premier Family Owned Home Improvement Company - since 2005!

Why Choose Us?

Craftsman Direct is locally owned and operated since 2005
Craftsman Direct is a family-owned and locally operated home improvement contractor which is not nationally franchised. However, we do have two offices: one in the Triangle and one in the Triad. We have been in business for over 15 years in the Triangle.

One Person to Oversee your Project from Beginning to End
No more managing multiple sub-contractors on your own. We do that for you. Our Project Manager's, Doug in the Triad, or Kevin, Randy or Shane in the Triangle will personally visit your home and give the FREE estimate, supervise the project, and handle all details of the project from beginning to end, to ensure the complete customer satisfaction.

FREE, Detailed, and Professional Estimates
Doug, Kevin, Randy or Shane, will estimate at our customer's convenience. There are no "middle-men", estimators, or salespeople. Each contract will detail the scope of work and will specify the exact products/materials that will be used. NO down-payment is ever required.

Quality Work
Most of our repair teams have been working with the company for 5+ years. Each repair team is personally guided and trained by our Project Managers. Each project will be completed in the contracted time frame and will be monitored by either Doug, Kevin, Randy or Shane from beginning to final clean up. There will also be a final walkthrough with the customer to ensure complete satisfaction.

Licensed, Fully Insured, and Workers Compensation Certified
Many local companies do not carry insurance to protect customers against damage done to their home. We also respect our employees and ensure they are protected. Other companies see this as a way to cut overhead and minimize operational costs. We do not believe in cutting corners whatsoever.

A+ Rating With The Better Business Bureau - 9 Years No Complaint!
Craftsman Direct has an excellent and impeccable record with the BBB. Take a look at our BBB profile.

Numerous Satisfied Customers
Don't just take our word for it - see what our satisfied customers have been saying on Angie's List - Google+ - BBB - Houzz - Yelp and our Website.

Reliability, Dependability, and Our Commitment to Excellence
Being a local family-owned business, the ability to communicate with our customers is key. We are available to answer any questions after hours and on weekends. Bottom line, our customers come first.

You have my word on it!
Lee Mendel Smoak

Contact us for a FREE estimate!


Craftsman Direct in the News:


Angies List Super Service Award Winner 5 Consecutive Years
Craftsman Direct Handyman Wins Angies List Super Service Award in Five Categories Making this the Fifth Consecutive Year of Super Service

CARY-DURHAM NC -- February 4, 2015 -- Craftsman Direct Handyman has been awarded the Super Service Award from Angies List for the fifth consecutive year. Angies List awards local businesses with these prestigious awards based on positive customer reviews written by their members. The business must achieve an overall "A" rating during the year.

"We are enormously happy to have received the Super Service Awards for our fifth consecutive year," said Lee Smoak, Founder and CEO of Craftsman Direct, Handyman Home Improvement Incorporated. "It takes commitment to excellence from everyone in our team. Excellent craftsmanship plus excellent materials and customer service equals Super Service Awards. Call us and let us prove our excellence to you."   - Read the full press release...


General Contractors Raleigh-Durham-Cary NC, Patios, Decks and Screened Porch Conversions to Lanai Sunrooms
Craftsman Direct Handyman of Durham Specializes in Wood Deck, Patio and Screened Porch Conversions to Three or Four Season Lanai Sunroom Enclosures

RALEIGH-CARY-DURHAM NC -- October 28, 2014 -- Craftsman Direct Handyman Home Improvement, interviewed by the Winston-Salem Journal as one of the Triad's expert deck builders offers homeowners the option of converting outdoor decks or porches into a sunroom or lanai....

Patios, Decks and Screened Porch Conversions to Lanai Sunrooms

"...We can do enclosure conversions," continued Smoak, "but we can also build a custom wood deck or screened porch if that is what you need."   - Read the full press release...






Raymond Diaz
  Now 2014
I had to have my house repainted and some other little odds and ends that needed to be done before we could close on the sale of my house. I contacted Lee and his crew. They came out and the service was impeccable! They went above and beyond.

David Litz
  Nov 2014
This contractor is great!...other contractors came in really high and this contractor came right in under our budget. The crew that came out was courteous...The roof looked brand new and the clean up they did afterwards was phenomenal!

Janet Rodriguez
  Oct 2014
The owner Lee is extremely awesome. We needed to get my Grandmothers back deck handicap accessible. They were prompt and professional. I also love their two year guarantee!