Dependable. Reliable. Established. Experienced. Insured.
The Triangle's Premier Family Owned Home Improvement Company - since 2005!
Why Choose Us?
Craftsman Direct is locally owned and operated since 2005
Craftsman Direct is a family-owned and locally operated home improvement contractor which is not nationally franchised. However, we do have two offices: one in the Triangle and one in the Triad. We have been in business for nearly 10 years in the Triangle.
One Person to Oversee your Project from Beginning to End
No more managing multiple sub-contractors on your own. We do that for you. Our Project Manager's, Doug in the Triad, or Kevin, Randy or Shane (add their pictures) in the Triangle will personally visit your home and give the FREE estimate, supervise the project, and handle all details of the project from beginning to end, to ensure the complete customer satisfaction.
FREE, Detailed, and Professional Estimates
Doug, Kevin, Randy or Shane, will estimate at our customer's convenience. There are no "middle-men", estimators, or salespeople. Each contract will detail the scope of work and will specify the exact products/materials that will be used. NO down-payment is ever required.
Most of our repair teams have been working with the company for 5+ years. Each repair team is personally guided and trained by our Project Managers. Each project will be completed in the contracted time frame and will be monitored by either Doug, Kevin, Randy or Shane from beginning to final clean up. There will also be a final walkthrough with the customer to ensure complete satisfaction.
Licensed, Fully Insured, and Workers Compensation Certified
Many local companies do not carry insurance to protect customers against damage done to their home. We also respect our employees and ensure they are protected. Other companies see this as a way to cut overhead and minimize operational costs. We do not believe in cutting corners whatsoever.
A+ Rating With The Better Business Bureau - 9 Years No Complaint!
Craftsman Direct has an excellent and impeccable record with the BBB. Take a look at our BBB profile.
Numerous Satisfied Customers
Don't just take our word for it - see what our satisfied customers have been saying on Angie's List - Google+ - BBB - Houzz - Yelp and our Website.
Reliability, Dependability, and Our Commitment to Excellence
Being a local family-owned business, the ability to communicate with our customers is key. We are available to answer any questions after hours and on weekends. Bottom line, our customers come first.
You have my word on it!
Lee Mendel Smoak
Contact us for a FREE estimate!
Craftsman Direct in the News:
Craftsman Direct Handyman Wins Angies List Super Service Award in Five Categories Making this the Fifth Consecutive Year of Super Service
CARY-DURHAM NC -- February 4, 2015 -- Craftsman Direct Handyman has been awarded the Super Service Award from Angies List for the fifth consecutive year. Angies List awards local businesses with these prestigious awards based on positive customer reviews written by their members. The business must achieve an overall "A" rating during the year.
"We are enormously happy to have received the Super Service Awards for our fifth consecutive year," said Lee Smoak, Founder and CEO of Craftsman Direct, Handyman Home Improvement Incorporated. "It takes commitment to excellence from everyone in our team. Excellent craftsmanship plus excellent materials and customer service equals Super Service Awards. Call us and let us prove our excellence to you."
- Read the full press release...
Craftsman Direct Handyman of Durham Specializes in Wood Deck, Patio and Screened Porch Conversions to Three or Four Season Lanai Sunroom Enclosures
RALEIGH-CARY-DURHAM NC -- October 28, 2014 -- Craftsman Direct Handyman Home Improvement, interviewed by the Winston-Salem Journal as one of the Triad's expert deck builders offers homeowners the option of converting outdoor decks or porches into a sunroom or lanai....
"...We can do enclosure conversions," continued Smoak, "but we can also build a custom wood deck or screened porch if that is what you need."
- Read the full press release...