Handyman Home Improvement
Licensed    |    Bonded    |    Insured
Angies List Super Service Award 2010-2014 - Handyman Home Improvement Award Winner for Cary, Durham, Raleigh BBB Complaint-Free for 9 Years Durham Handyman Craftsman Direct General Contractor - Houzz
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Super Service Award - Five Consecutive Years: 2010 - 2014

Dependable. Reliable. Established. Experienced. Insured.
The Triangle's Premier Family Owned Home Improvement Company - since 2005!

Why Choose Us?

Craftsman Direct is locally owned and operated since 2005
Craftsman Direct is a family-owned and locally operated home improvement contractor which is not nationally franchised. However, we do have two offices: one in the Triangle and one in the Triad. We have been in business for over 15 years in the Triangle.

One Person to Oversee your Project from Beginning to End
No more managing multiple sub-contractors on your own. We do that for you. Our Project Manager's, Doug in the Triad, or Kevin, Randy or Shane in the Triangle will personally visit your home and give the FREE estimate, supervise the project, and handle all details of the project from beginning to end, to ensure the complete customer satisfaction.

FREE, Detailed, and Professional Estimates
Doug, Kevin, Randy or Shane, will estimate at our customer's convenience. There are no "middle-men", estimators, or salespeople. Each contract will detail the scope of work and will specify the exact products/materials that will be used. NO down-payment is ever required.

Quality Work
Most of our repair teams have been working with the company for 5+ years. Each repair team is personally guided and trained by our Project Managers. Each project will be completed in the contracted time frame and will be monitored by either Doug, Kevin, Randy or Shane from beginning to final clean up. There will also be a final walkthrough with the customer to ensure complete satisfaction.

Licensed, Fully Insured, and Workers Compensation Certified
Many local companies do not carry insurance to protect customers against damage done to their home. We also respect our employees and ensure they are protected. Other companies see this as a way to cut overhead and minimize operational costs. We do not believe in cutting corners whatsoever.

A+ Rating With The Better Business Bureau - 9 Years No Complaint!
Craftsman Direct has an excellent and impeccable record with the BBB. Take a look at our BBB profile.

Numerous Satisfied Customers
Don't just take our word for it - see what our satisfied customers have been saying on Angie's List - Google+ - BBB - Houzz - Yelp and our Website.

Reliability, Dependability, and Our Commitment to Excellence
Being a local family-owned business, the ability to communicate with our customers is key. We are available to answer any questions after hours and on weekends. Bottom line, our customers come first.

You have my word on it!
Lee Mendel Smoak

Contact us for a FREE estimate!

Eric Woods
  April 2015
This is the second time I've used Craftsman Direct for handyman work. I had my deck sanded and stained, exterior power washed, and front porch cement re-painted (plus huge crack removed). After working with these guys a second time, I can confidently say they do not cut corners...

Christine B.
  Feb 2015
I cannot say enough good things about this company. After [another contractor] screwed up our back door install TWICE...[Craftsman Direct] came in...and we finally have a beautiful door that works. They were on time, courteous, and professional.

David Litz
  Nov 2014
This contractor is great!...other contractors came in really high and this contractor came right in under our budget. The crew that came out was courteous...The roof looked brand new and the clean up they did afterwards was phenomenal!

Craftsman Direct in the News:

Craftsman Direct Handyman Offers Services to Convert Unfinished Spaces into a Bonus Bedroom, Man Cave or an Office for Homeowners in the Greater Winston Salem and Raleigh-Durham Area

RALEIGH-WINSTON SALEM NC -- February 17, 2016 -- Craftsman Direct Handyman Home Improvement of Winston Salem and Durham provides homeowners the skills and design work to convert their unfinished spaces into a useful bonus room. Unused attic or basement space can be transformed into an extra bedroom, office or man cave.

"Converting unused space into a bonus room extends the value of your property," said Lee Mendel Smoak, President, Craftsman Direct. "Many homes have unused wasted space. Let us help you extend the usefulness of your home and increase it's value. Our customers come first. This is not just a slogan for us."
  - Read the full press release...

Craftsman Direct Handyman Named Best of Houzz for 2016 in Several Categories Including Bathrooms, Sunrooms, Kitchens, Decks and More Throughout the Greater Raleigh Area

RALEIGH-CARY-DURHAM NC -- January 17, 2016 -- Craftsman Direct Handyman Home Improvement of Raleigh has been awarded "Best Of Houzz" for the second consecutive year for Customer Satisfaction. Houzz, the leading platform for trusted home remodeling customer reviews. Craftsman Direct has been providing home improvement services for almost 15 years with dozens of great customer reviews. Now Craftsman Direct has been awarded "Best of Houzz" again.

"We obviously value positive customer reviews," said Lee Mendel Smoak, President, Craftsman Direct. "We get great reviews because more often than not we provide great service and value. Our customers come first. This is not just a slogan, it is part of what drives us."
  - Read the full press release...